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PRIVACY POLICY

Renatus Inc. (A515, 17 Techno4-ro, Yuseong-gu, Daejeon 34013, South Korea) takes the protection of users' personal information very seriously and is committed to safeguarding the personal information that users provide online while using the company's services, in compliance with the Personal Information Protection Act. Any changes or amendments to this Privacy Policy will be notified on the first page of the website.

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Purpose of Collection and Use of Personal Information

 

Renatus Inc. does not disclose users' personal information without prior consent. The items of collected personal information and the purposes for collection and use are as follows:

  • Name, ID, Password: Used for identity verification during membership service usage.

  • Email Address, Phone Number: To facilitate communication for notifications, complaint handling, and to provide information on new services, products, and events.

  • Bank Account Information, Credit Card Information: For fee payment for services and additional services.

  • Address, Phone Number: To ensure accurate shipping details for invoices and item delivery.

  • Other Optional Items: Materials to provide personalized services.

  • IP Address: To prevent abuse and unauthorized use by fraudulent members.

  • Legal Representative Information for Subscribers Under 14: To verify the consent of legal representatives for children under the age of 14.

 

Additionally, the collected information is used for service provision, contract execution, fee settlement, member management, marketing, and advertising.

 

Collected Personal Information Items and Collection Methods

 

Renatus Inc. collects essential information such as name, email address, and phone number during online membership registration. Users may also be asked to provide additional personal information for surveys, event participation, or promotions. However, sensitive information (e.g., race, ethnicity, political views, health status) that may infringe on users' rights is not collected unless absolutely necessary, in which case prior consent will be obtained.

 

Retention and Use Period of Collected Personal Information

 

Renatus Inc. retains personal information only as long as necessary to achieve the purpose of collection. Afterward, it is destroyed in a secure manner. However, information may be retained for specific periods under applicable laws:

  • Records on Agreements or Withdrawal: 5 years

  • Records on Payment and Supply of Goods: 5 years

  • Records on Consumer Complaints or Dispute Resolution: 3 years

 

Personal information is destroyed securely to prevent unauthorized access:

  • Paper records are shredded or incinerated.

  • Electronic files are deleted using technical methods to prevent recovery.

 

Sharing and Provision of Collected Personal Information

 

Renatus Inc. does not share personal information with third parties without users' consent, except in the following cases:

  • With prior user consent.

  • When necessary for fee settlement related to service provision.

  • In case of violations of service agreements or operating policies.

  • To take legal action against harm caused to others.

  • As required by law or government agencies through legitimate procedures.

  • For statistical, academic, or market research purposes in non-identifiable forms.

 

User Management of Personal Information (Viewing, Correction, Deletion)

 

Users can view, modify, or delete their personal information at any time through the company's Customer Center. Membership withdrawal is also available via the same platform.

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Operation of Cookies

 

Renatus Inc. uses cookies to improve user experience and authentication.

  • How to Reject Cookies: Users can configure their browser settings to accept, reject, or confirm cookies.

    • Example (Internet Explorer): Tools > Internet Options > Privacy.

Note: Rejecting cookies may affect the availability of certain services.

 

Personal Information Management for Non-Member Customers

 

Non-members can make purchases, and only essential information for shipping and payment is collected. Non-member information will not be used for purposes other than the transaction.

 

Entrustment of Personal Information

 

Renatus Inc. may entrust personal information processing to third parties, ensuring compliance with laws and secure management.

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Feedback and Complaint Handling

 

Renatus Inc. has designated a Personal Information Manager to address feedback and complaints. Users can contact the manager as follows:

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Protecting Children's Personal Information

 

Renatus Inc. does not allow children under the age of 14 to register without the consent of a legal representative. Membership services are provided only with such consent.

 

Obligation of Notice

 

 As we may modify any terms herein at any time, you should periodically visit this page to review all current terms.

 

Effective Date: 2025-01-13

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